A high-level view of the quality of your data and the extent to which the system has been configured to protect against poor data quality
If you are seeing low user adoption of your Org, then it is vital to identify the root cause before your employees lose trust in the platform
A review of your Salesforce custom code and configuration to ensure that it has been written in a sustainable manner/to best practice.
A detailed review of your current business processes and how well these have been embedded within your Salesforce Org
An evaluation of the extent to which reports are used and where they could be better leveraged to report on performance and ROI
A review of the way the system has been configured to evaluate how any maintenance overheads could be reduced
A well-adopted Salesforce instance will provide you with the foundations to enable business change through improved business processes and better ways of working. However, the ability to fully achieve the maximum ROI potential can be challenging if your Salesforce Org is not maintained and optimized regularly.
As markets change, your business priorities and objectives also change, therefore your Salesforce org must be able to flex and scale in the same way. Investing time to regularly reassess your Org will help processes continuously improve, ensuring maximum ROI is generated from the platform. If you’ve not stopped to take stock recently, then maybe it’s time for a Salesforce Health-Check?
If the answer to any of these questions is yes, then it may be time to give your Salesforce Org a CloudStack 360 Health Check! The most effective way to assess the expected results of your Org against the actual results is with our Health Check.